FAQ

Is this free?

Yes.

How can I add a team on Slofile?

At first, please sign in to Slofile.
If you signed in with your Slack account, most fields are automatically filled with Slack API data.
If you signed in without Slack auth, fill in team data at new team form. Once saved, it will be published on Slofile.

How can I add stats for my team?

Team stats like number of members, channels or timezone chart can be generated only with Slack auth. If you add your team using Slack auth, stats will be automatically generated.
If your team is listed without Slack auth, please sign in again with Slack auth, and stats will be generated.

Who can edit teams on Slofile?

Anyone can add teams on Slofile, however, for teams listed with Slack auth, they can only be edited by members of the team.
On the other hand, for teams listed without Slack auth, anyone who signed up on Slofile can update it.

My team has been listed by someone else. How can I claim my team page?

Please sign in with your Slack team account. If you are running that team, you can control that page. Once you have claimed that page, you can edit team profile and people who are outside of it no longer can edit it. Or you can even delist the team from Slofile.

How can I update team profile?

If you added the team through Slack auth, most of the data on Slofile is based on your Slack team's actual settings. Update your team profile or channel profiles in Slack, then click 'Refresh' button in account page. For fields like team description and URL for Join link, you can edit them directly from 'Settings' in account page.

If the team is listed with Slack auth (if the team has stats) but you are not the member of that team, you cannot update the team page.

If the team is listed without Slack auth (if the team does not have stats), click 'Update' button in the team page, and you can update team profile.

Number of members shown on Slofile differs from the number on my Slack app.

There are several possibilities which cause the discrepancies between Slofile and your Slack. 1) Our stats are not rigidly realtime, so it may not be latest numbers. 2) We exclude the default slackbot from the number of members and bots. 3) Number of members in channels include both human and bots.

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